Privacy Policy

Welcome to Anthony's Coal Fired Pizza. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website acfpcafe.click, make purchases, sign up for promotions, or otherwise interact with us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our website and services.

This Privacy Policy applies to all information collected through our website, as well as any related services, sales, marketing, or events (collectively referred to as the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

1. About Us

Anthony's Coal Fired Pizza operates the website acfpcafe.click and provides food and restaurant services to customers across the United States. We take the privacy of our customers, website visitors, and business partners seriously. All data processing activities described in this Privacy Policy are carried out in accordance with applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission Act (FTC Act).

2. Information We Collect

We collect various types of information in connection with your use of our Services. The categories of information we may collect include, but are not limited to, the following:

2.1 Personal Information You Provide to Us

When you voluntarily interact with our website or Services — for example, by creating an account, placing an order, signing up for our loyalty or rewards program, subscribing to our email newsletter, contacting our customer support team, or entering a promotion — you may provide us with certain personal information, including:

• Full name
• Email address
• Phone number
• Mailing and billing address
• Payment card information (processed securely through third-party payment processors; we do not store full card numbers)
• Date of birth (for age verification, loyalty rewards, and birthday promotions)
• Dietary preferences and food allergies (if voluntarily submitted)
• Account login credentials (username, password)
• Order history and transaction records
• Feedback, reviews, and survey responses
• Communications you send us (including customer support emails and chat messages)

2.2 Information Collected Automatically

When you visit our website acfpcafe.click, certain information may be collected automatically through the use of cookies, web beacons, pixel tags, and similar tracking technologies. This automatically collected data may include:

• IP address
• Browser type and version
• Operating system
• Device type and identifiers (mobile, desktop, tablet)
• Referring URL (the website that brought you to ours)
• Pages viewed and links clicked
• Date and time of visit
• Session duration and bounce rate
• Geographic location data (at the city or region level, derived from IP address)
• Interaction data (scroll behavior, clicks, form interactions)

2.3 Device Information

We may collect information about the device you use to access our Services, including the hardware model, operating system, unique device identifiers, mobile network information, and, with your permission, location data. This helps us optimize your experience across different devices and screen sizes.

2.4 Information from Third Parties

We may receive information about you from third parties, such as:

• Social media platforms (if you choose to connect your account or interact with us through Facebook, Instagram, Google, or similar platforms)
• Online ordering and delivery partners (such as third-party delivery apps)
• Analytics and advertising partners
• Payment processors (for transaction verification purposes)
• Marketing and data enrichment services

2.5 Information from Cookies and Tracking Technologies

We use cookies and similar technologies to collect information and improve your experience on our website. Please see Section 8 of this Privacy Policy for detailed information about our cookie usage.

3. How We Use Your Information

We use the information we collect for a variety of legitimate business purposes, including:

3.1 Providing and Managing Our Services

• Processing and fulfilling your food orders and reservations
• Managing your account and loyalty rewards membership
• Sending order confirmations, receipts, and delivery updates
• Handling returns, exchanges, refunds, and customer service requests
• Verifying your identity and preventing fraudulent transactions

3.2 Analytics and Service Improvement

• Analyzing how visitors use our website to improve its layout, content, and functionality
• Conducting internal research and performance analysis
• Monitoring and improving the performance and security of our website
• Understanding customer preferences to enhance our menu and offerings

3.3 Marketing and Communications

• Sending promotional emails, special offers, and news about Anthony's Coal Fired Pizza (with your consent where required)
• Personalizing your experience with content and offers relevant to your interests
• Running sweepstakes, contests, and promotions
• Displaying targeted advertisements through third-party ad networks
• Sending SMS or push notifications about order status or promotions (where you have opted in)

3.4 Legal and Compliance Purposes

• Complying with applicable United States federal and state laws and regulations
• Responding to lawful requests from government authorities or courts
• Enforcing our Terms of Service and other agreements
• Protecting the rights, property, or safety of Anthony's Coal Fired Pizza, our customers, or others

3.5 Aggregated and De-Identified Data

We may use aggregated or de-identified information — data that cannot reasonably be used to identify you — for research, marketing, analytics, and reporting purposes. This data is not subject to the terms of this Privacy Policy.

4. Sharing Your Information with Third Parties

We do not sell your personal information to third parties for monetary compensation. However, we may share your information in the following circumstances:

4.1 Service Providers

We engage trusted third-party companies and individuals to assist us in operating our website and delivering our Services. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated by contract not to disclose or use it for any other purpose. Examples of service providers include:

• Payment processors and fraud prevention services
• Email and SMS marketing platforms
• Website hosting and cloud storage providers
• Customer relationship management (CRM) software providers
• Analytics platforms (e.g., Google Analytics)
• Online ordering and delivery platform partners
• Customer support and helpdesk software providers

4.2 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to a successor entity. We will notify you via email and/or a prominent notice on our website if such a transfer occurs and your data becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your personal information if required to do so by law, or in good-faith belief that such action is necessary to:

• Comply with a legal obligation, court order, or government request
• Protect and defend the rights or property of Anthony's Coal Fired Pizza
• Prevent or investigate possible wrongdoing in connection with the Services
• Protect the personal safety of users of the Services or the public
• Protect against legal liability

4.4 Advertising Partners

We may share certain data (such as device identifiers or hashed email addresses) with advertising partners to deliver targeted advertisements to you on third-party platforms. You may opt out of interest-based advertising as described in Section 9 of this Privacy Policy.

4.5 With Your Consent

We may share your information with other parties when you have given us your explicit consent to do so.

5. Data Security

We take the security of your personal information seriously and implement a variety of administrative, technical, and physical security measures designed to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for data transmitted between your browser and our website
• Secure payment processing through PCI DSS-compliant third-party payment processors
• Access controls that restrict access to personal data to authorized personnel only
• Firewalls and intrusion detection systems to protect our servers
• Regular security assessments and vulnerability testing
• Employee training on data protection and privacy best practices

6. Your Privacy Rights

Depending on your state of residence within the United States, you may have certain rights regarding your personal information. We respect and honor these rights as described below:

6.1 Rights for California Residents (CCPA/CPRA)

If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the sources from which we collected it, the purposes for which we use it, and the third parties with whom we share it.
• Right to Delete: You have the right to request the deletion of personal information we have collected from you, subject to certain exceptions provided by law.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information for cross-context behavioral advertising purposes.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to certain permitted purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny goods or services, charge different prices, or provide a different quality of service because you exercised your rights.

To submit a CCPA/CPRA request, please contact us at [email protected]. We will respond to verifiable requests within 45 days. If additional time is needed, we will notify you and may extend the response period by an additional 45 days.

6.2 General Rights for All U.S. Residents

Regardless of your state of residence, you may have the following rights under applicable federal or state law:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Deletion: You may request that we delete your personal information in certain circumstances.
• Right to Data Portability: Where technically feasible, you may request that we provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Opt-Out of Marketing: You can opt out of receiving marketing emails at any time by clicking the "unsubscribe" link in any marketing email we send, or by contacting us directly.

To exercise any of your privacy rights, please contact us using the information provided in Section 12 of this Privacy Policy.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our general retention practices are as follows:

When personal information is no longer required for its original purpose and no legal obligation requires its continued retention, we will securely delete, destroy, or de-identify it.

8. Cookie Policy

Our website acfpcafe.click uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content and advertising. A cookie is a small text file that is stored on your device when you visit a website.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the website to function properly. They enable core functions such as page navigation, access to secure areas, and shopping cart functionality. The website cannot function properly without these cookies.
• Performance and Analytics Cookies: These cookies collect information about how visitors use our website — such as which pages are visited most often and whether visitors receive error messages. This information is used to improve the website's performance.
• Functionality Cookies: These cookies allow the website to remember choices you make (such as your username, language preference, or region) and provide enhanced, more personalized features.
• Targeting and Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

8.2 Managing Your Cookie Preferences

You can control and manage cookies in several ways. Most web browsers allow you to manage cookie preferences through the browser settings. You can set your browser to refuse cookies, delete existing cookies, or alert you before cookies are stored. Please note that disabling certain cookies may affect the functionality of our website.

You may also opt out of interest-based advertising by visiting:

• Digital Advertising Alliance (DAA) Opt-Out
• Network Advertising Initiative (NAI) Opt-Out

9. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activity to be tracked. Because there is no consistent industry standard for how to respond to DNT signals, our website does not currently respond to browser DNT signals. However, you may use the cookie management options described in Section 8 to control tracking on our website.

10. Children's Privacy

Anthony's Coal Fired Pizza does not knowingly collect, solicit, or process personal information from children under the age of 18. Our website and Services are intended for adults only. If you are under 18 years of age, please do not use our Services or provide any personal information to us.

If we become aware that we have inadvertently collected personal information from a child under the age of 18, we will take prompt steps to delete that information from our systems. If you are a parent or guardian and believe that your child under 18 has provided us with personal information, please contact us immediately at [email protected].

We comply with the Children's Online Privacy Protection Act (COPPA), which prohibits the collection of personal information from children under the age of 13 without verifiable parental consent. Our policy exceeds this minimum requirement by restricting access to users 18 years of age and older.

11. International Data Transfers

Anthony's Coal Fired Pizza is based in the United States and primarily processes and stores personal data on servers located within the United States. If you are accessing our website or Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

By using our Services and providing us with your personal information, you consent to the transfer of your data to the United States and the processing of your data in the United States in accordance with this Privacy Policy.

We take appropriate contractual and organizational safeguards to ensure that your personal data remains protected in accordance with applicable law, even when transferred internationally. Where we engage service providers located outside the United States, we require them to implement appropriate safeguards consistent with U.S. privacy standards.

12. Contact Us for Privacy Inquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. We are committed to resolving privacy concerns promptly and transparently.

When contacting us about a privacy request or inquiry, please include:

• Your full name and contact information
• A clear description of your request or concern
• Any relevant account information (such as email address used to register)
• Your state of residence (for applicable state-specific rights)

We will acknowledge receipt of your request within 10 business days and provide a substantive response within the timeframe required by applicable law (generally within 45 days).

13. Filing Complaints with Regulatory Authorities

If you believe that we have not adequately addressed your privacy concerns, you have the right to file a complaint with the relevant regulatory authority. In the United States, the primary bodies responsible for privacy and consumer protection enforcement include:

13.1 Federal Trade Commission (FTC)

The Federal Trade Commission (FTC) enforces consumer protection and privacy laws under the FTC Act. If you believe your privacy rights have been violated, you may file a complaint with the FTC:

• Website: reportfraud.ftc.gov
• Phone: 1-877-382-4357
• Mail: Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, D.C. 20580

13.2 California Privacy Protection Agency (CPPA)

If you are a California resident and believe your CCPA/CPRA rights have been violated, you may file a complaint with the California Privacy Protection Agency (CPPA):

• Website: cppa.ca.gov
• Email: [email protected]

13.3 State Attorneys General

Many U.S. states have attorneys general who enforce state-level privacy and consumer protection laws. You may contact the attorney general's office in your state to report privacy violations or seek guidance on your rights.

14. Third-Party Websites and Links

Our website may contain links to third-party websites, applications, or services that are not operated or controlled by Anthony's Coal Fired Pizza. These include links to social media platforms, delivery partner websites, and other external resources. This Privacy Policy does not apply to those third-party websites or services.

We encourage you to review the privacy policies of any third-party websites you visit. We have no control over, and assume no responsibility for, the content, privacy practices, or policies of any third-party sites or services.

15. Marketing Communications and Opt-Out

With your consent (where required), we may send you promotional emails, newsletters, special offers, and updates about our menu, locations, and events. You may opt out of receiving marketing communications at any time by:

• Clicking the "Unsubscribe" link located at the bottom of any marketing email we send
• Sending an opt-out request to [email protected]
• Updating your communication preferences in your account settings (if applicable)

Please note that even if you opt out of promotional communications, we may still send you transactional or service-related communications — such as order confirmations, receipts, and important notices about your account — as these are necessary for the provision of our Services.

We comply with the CAN-SPAM Act for email communications and applicable state laws governing commercial text messages (SMS). All marketing SMS messages will include an opt-out instruction, and you may reply STOP to any marketing text message to unsubscribe from future messages.

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal obligations, or applicable laws. When we make material changes to this Privacy Policy, we will:

• Update the "Last Updated" date at the top of this page
• Post a prominent notice on our website notifying users of the changes
• Where required by law, seek your renewed consent
• Send email notification to registered users for significant changes

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the revised terms.

17. Accessibility of This Privacy Policy

If you require this Privacy Policy in an alternative format — for example, due to a visual or other disability — please contact us at [email protected] and we will make reasonable accommodations to provide the information in an accessible format.